Customer Call SupportFull time position in Marketing teamBased out of Bengaluru, 
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Job Description

Rapido is India’s leading Bike Taxi application focused on making your daily intracity commute more time-efficient and economical. Rapido has already found strong product/market fit changing people's lifestyle one city at a time. But the ride has just begun. We are seeking a small group of unbelievably talented people to define and execute a grand vision that makes Rapido indispensable part of people's lives

Tele-caller role:
  • Location: Bangalore
  • Customer support calling
  • Attending and making customer calls for feedback
  • Able to manage customer interactions and explain the product
  • Achieve daily calling targets
  • Submit daily MIS report on the day to day activities
  • Good communication
  • Knowledge of English, Kannada
  • Able to hold a conversation and convince the customer
  • Eager, flexible and able to manage calls throughout the day
  • Basic excel knowledge for making daily MIS
  • Strong Negotiable skills
  • Basic Knowledge of MS Office tools
  • Flexible to working structure
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