Rapido Bike app is a platform where people can book a bike ride through a mobile app to and from the destination of their choice. It also provides an opportunity for people with a two-wheeler to become a ‘Captain’ on the platform to offer rides on their bikes and make some extra money in their spare time. Founded in 2015, Rapido Bike ride has been making life easier for people, solving the ever-growing intra-city commute problem in the most economical way. The menace of traffic and the lack of efficient transport options in most cities is a common day problem now. With a vision to provide affordable and fast transport options for the people, Rapido Bike app is now operational in 40+ cities across India.
Responsibilities and Duties
1)Make calls to prospective captains registered in our database with the idea of activating them on the platform
2)Solve the Queries, Complaints, Requests for captains as per defined SOP's
3)Escalate & Document Calls, take ownership to resolve issues.
4)Presentable and Confident with a positive attitude